Race in the workplace: The frontline experience

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Share this email Share this email on LinkedIn   Share this email on Twitter   Share this email on Facebook   AN ARTICLE A DAY, PICKED BY OUR EDITORS   Edited by Joyce Yoo   Digital Editor, New York Front line workers represent about 70 percent of the total US workforce and are the lifeblood of nearly all sectors of the economy from healthcare to transportation and logistics to foodservice. While their contributions are vital, the momentum around diversity, equity, and inclusion efforts in recent years have largely overlooked frontline employees, who are nearly 20 percent less likely than corporate employees to believe that DEI policies are effective. People of color, who represent a huge chunk of the frontline workforce, face even greater challenges moving up the ladder than their White counterparts. In a new report, Bryan Hancock, Monne Williams, Lareina Yee and their coauthors delve into the experiences of frontline workers of color and examine the issues they face, pathways to careers advancement, and the actions companies can take to improve job quality and better support them. Be sure to check it out and download the full report.  Race in the workplace: The frontline experience Three of four frontline workers want to be promoted, but less than one in four achieves it. Companies can take targeted actions to better support these workers. Get new DEI insights   Quote of the day "We've had a generation now entering the workforce who is used to accessing everything, all the time, anywhere, except for project work, as a solo endeavor. A huge portion of what we're doing at work is not a solo endeavor. It requires working with others." —McKinsey senior partner Bill Schaninger on attracting employees back to in-person work in a recent episode of the McKinsey Talks Talent podcast Chart of the day See today's chart   ALSO NEW The Great Attrition in frontline retail—and what retailers can do about it New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention and act quickly or risk losing more than half their store staff. Understand and empower   Apprenticeship gets a makeover It may sound like an outdated term, but apprenticeship remains a powerful tool in today's businesses for building skills, increasing collaboration, and retaining talent. Share the knowledge   Growing and sustaining prosperity for small-town Americans The divide between rural and urban communities has widened as the COVID-19 pandemic pushes rural communities' economic recovery further behind. How can leaders put rural regions on track to thrive? Density matters   Follow our thinking Share these insights Did you enjoy this newsletter? Forward it to colleagues and friends so they can subscribe too. Was this issue forwarded to you? Sign up for it and sample our 40+ other free email subscriptions here. This email contains information about McKinsey’s research, insights, services, or events. By opening our emails or clicking on links, you agree to our use of cookies and web tracking technology. For more information on how we use and protect your information, please review our privacy policy. You received this email because you subscribed to the Daily Read newsletter. Manage subscriptions | Unsubscribe Copyright © 2022 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007