The future of mobile wallets in Southeast Asia

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Mobile-payment wallets are increasingly powerful—and popular—tools for consumers, particularly in regions like Southeast Asia. This convenient technology has broadened financial access there, with swift uptake during the pandemic. Beyond simply storing money, these wallets can be used to trade cryptocurrency, enable new payments methods, and more. A new article offers perspective from three leaders at the forefront of the field. “In Southeast Asia, more than six in ten people are unbanked, and only about 17 percent of transactions are cashless,” says Chris Yeo of Grab Financial Group. “So there are massive opportunities: we have to meet those needs, solve these problems.” Explore the potential and what the future could hold for digital wallets in the region.
— Joyce Yoo, digital editor, New York
Woman with the QR code for payment on her smart phone
 
Mobile wallets: Southeast Asia’s new digital life hack
Mobile-payment wallets have taken the Southeast Asian payments sector by storm, but where next for this groundbreaking technology? Three leaders in the field share their insights.
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