How to prepare for the future of stores

Look ahead ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Share this email Share this email on LinkedIn   Share this email on Twitter   Share this email on Facebook   AN ARTICLE A DAY, PICKED BY OUR EDITORS Do you prefer shopping online or in physical stores? Though online shopping has really taken off in recent years, brick-and-mortar stores are not going anywhere. In fact, in 2021, US retailers announced approximately twice as many store openings as store closings. Retailers who want their physical stores to remain relevant should pay attention to the changing needs of their customers and the omnichannel experience. A new episode of McKinsey on Consumer and Retail podcast explores the future of stores and the five things to get right. — Babi Oloko, digital editor, New York Forecasting the future of stores Shoppers' behaviors and expectations have changed dramatically—and continue to evolve. If retailers want to keep their physical stores relevant, here are five things they'll need to get right. Look ahead   Quote of the Day “It's something one really develops as oneself, so you have to be passionate about it. So believe in yourself, believe in what you're writing, be excited about it, tell people about it, and then just go do it, and keep doing it.” —Jonathan Woetzel, senior partner, on his experience writing a book in the latest episode of My Rookie Moment Chart of the Day See today's chart   Also New Signed, sealed, and delivered: Unpacking the cross-border parcel market's promise As e-commerce continues to fuel cross-border package deliveries around the world, what should logistics providers pay attention to? Watch your mailbox   How American Family Insurance is investing in the agency channel As insurers rethink agent relationships, American Family Insurance is looking ahead, investing in digital tools and solutions that help agencies stay on top of trends and changing customer needs. Investing in the future   Programmatic M&A: Winning in the new normal How to successfully source and execute a string of deals that lead to the creation of a new business. Understand the approach   Follow our thinking Share these insights Did you enjoy this newsletter? Forward it to colleagues and friends so they can subscribe too. Was this issue forwarded to you? Sign up for it and sample our 40+ other free email subscriptions here. This email contains information about McKinsey’s research, insights, services, or events. By opening our emails or clicking on links, you agree to our use of cookies and web tracking technology. For more information on how we use and protect your information, please review our privacy policy. You received this email because you subscribed to the Daily Read newsletter. Manage subscriptions | Unsubscribe Copyright © 2022 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007