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 | New from McKinsey & Company | | | | How to navigate the next chapter of telehealth | The use of telehealth has soared during the pandemic, broadening access to care while also allowing providers, patients, and payers to consider possibilities, from expanding care at home to managing costs. But stakeholders have starkly different views on this next wave of healthcare: In a recent McKinsey survey, two-thirds of physicians and 60 percent of patients said they agreed that virtual health is more convenient than in-person care for patients, but only 36 percent of physicians find it more convenient for themselves. Explore these insights to understand the ongoing transition of IRL (in real life) to URL (virtual) medical care offerings, and dive deeper into topics including: - how to balance patients’ rising demand for telehealth with physicians’ concerns
- which healthcare services could be offered or expanded at home by 2025
- the possible savings from digital health innovation
- why a physician-turned-co-founder and co-CEO of a major telehealth company believes in “a hybrid solution”
- what it will take to meet the growing behavioral health needs of Gen Z and the different populations in New York City facing economic and social disparities
| | | | To see more essential reading on topics that matter, visit McKinsey Themes. | | — Curated by Katherine Tam, a digital editor based in New York |
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