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• | Urgent. “Email urgency bias”—the erroneous assumption by receivers that senders are expecting a near-immediate response to every email, even those sent at off-hours—can cause undue stress. It also contributes to “always on” work mindsets, which can potentially lead to burnout. To help clear the communication gap around this issue, senders can make their expectations crystal clear. [WSJ] | | | • | OOO. The humble yet crucial out-of-office autoreply email has evolved over the decades since the first was sent in the late 1980s. And while many autoreplies tend to be short and succinct, others are more personal, peppered with emojis and even inspirational quotes. While higher-ups may not need to broadcast their schedules or explain away delayed responses, many office workers use the digital autoreply to delineate the start of vacation. [Economist] | | | • | Time crunch. The problem of time scarcity has intensified in recent years, with always-on communications and organizations’ global complexity layered onto pressures imposed by profound economic uncertainty and further exacerbated by the COVID-19 pandemic. Executives are increasingly feeling that there aren’t enough hours in the day to get things done. | | | • | Under pressure. Leaders who are serious about time management, according to our research, should stop viewing it as an individual problem and instead address it institutionally. They can begin to treat time as a precious, increasingly scarce resource and focus on tackling the institutional barriers to managing it well. See our article for a deeper discussion of the perennial time-management challenge, along with some institutional solutions for it. | | | — Edited by Justine Jablonska | This email contains information about McKinsey’s research, insights, services, or events. By opening our emails or clicking on links, you agree to our use of cookies and web tracking technology. For more information on how we use and protect your information, please review our privacy policy. | You received this email because you subscribed to the On Point newsletter. | | Copyright © 2021 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007 | | | |
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