The CEO: Architect of the new operations agenda

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CEOs have long wrestled with some of the toughest questions, and today is no different. For instance: “Can we meet customer demand, both today and tomorrow? Should we boost capacity to prepare for prolonged growth or reduce it in anticipation of a slowdown and the threat of stagflation?” But these days, some of the thorniest issues are operational at their core; to do better, your company's most senior leaders need to engage with supply chain, the digital skills needed to build resilience, and more. A new article puts operations in the strategic spotlight, highlighting three imperatives for CEOs aiming to step up amid the complex, uncertain, and rapidly evolving environment. Check it out.
— Torea Frey, managing editor, Seattle
Businessman and businesswoman
 
The CEO: Architect of the new operations agenda
To thrive in a volatile and unpredictable postpandemic economy, companies need smarter, faster, more agile operations. That requires big changes—and commitment from the very top of the organization.
3 operations imperatives  
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“Our analysis found that one in five Black Americans, or around 8.3 million, lack easy access to fresh food. So 40 percent of individuals in that 8.3 million are concentrated in five states where they're living in food deserts. We believe that there is a substantial opportunity to help address this access issue.”
—McKinsey partner, Shelley Stewart III in “Serving the Black consumer is a $300 billion opportunity,” new from The McKinsey Podcast
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