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 | McKinsey Quarterly | | As 2021 draws to a close, we’re revisiting our most popular articles of the year in a series that spans the best of the McKinsey Global Institute, the New at McKinsey blog, and more—we even feature an Editor’s Choice category. Today, we give you our best-read pieces from McKinsey Quarterly, which touch on everything from people leadership to cloud computing and the future of mobility. Read on for our full top 10. | | | |  | A record number of employees are quitting or thinking about doing so. Organizations that take the time to learn why—and act thoughtfully—will have an edge in attracting and retaining talent. Focus on the employee experience  | | | | | | | Managed well, stress can be an ally rather than an enemy. Here's how to use it to your advantage. Think differently | | | | | | | Employers are ready to get back to significant in-person presence. Employees aren't. The disconnect is deeper than most employers believe, and a spike in attrition and disengagement may be imminent. Work with your people | | | | Designing great customer experiences is getting easier with the rise of predictive analytics. 4 steps to start | | | | Of all the misery in the world, one source lies within an organization's sphere of influence: the behavior of its bosses and supervisors. See the Five Fifty | | | | Cloud has immense potential, but most companies are only scratching the surface. Recent research clarifies where the value lies—and how to capture it before competitors do. Unlock the value | | | | Many companies face large, and growing, skills deficits. A few companies approach skill building in a more integrated way—and are quietly gaining an edge on rivals. Get future-ready | | | | A research-driven look at Black Americans at work reveals profound inequities. Companies that redouble efforts to address this will improve their culture for all employees. Dig into the data | | | | Mobility's future is visible in the increasing support of capital markets, the demands of Chinese consumers, the effort to slow climate change, and the new skills automakers will need to deal with these shifts. 4 trends that matter | | | | | McKinsey Insights - Get our latest
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